February 24, 2023
Optimization has been a huge focus for a few of my clients this quarter. And a way that we are actually optimizing their businesses is through using process improvement routines. One routine that I implement for my clients is called PDSA – or Plan, Do, Study, Act. PDSA is a research-based improvement routine that guides […]
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Aren’t sure if your goals & metrics are actually aligned with the bottom line of your business? (aka – if you’re actually doing meaningful work that is making a difference) Let’s break it down. When you’re just getting started setting goals, metrics, & KPIs (key performance indicators) for your business, it’s hard to determine what […]
December 9, 2022
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December 2, 2022
A few weeks ago, I walked through 4 ways to effectively observe your business behind the scenes. (Make sure to check it out here before diving into this step-by-step part 2.) But what is it that actually needs to happen during that observation process and what do you actually need to document to help keep […]
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Improving your workflow is one thing but doing it in a way that actually shows the increase to your bottom line is another. Here are 5 key benefits of incorporating improvement routines into your workflow: [1] Knowing WHY Real change comes from KNOWING why & then explaining the why. Knowing why you’re doing something is […]
October 28, 2022
